RockPlus QMS

Quality Management System

From incoming material to shipment, from issue detection to verified improvement, it unifies documents, inspection, exceptions, complaints and traceability on one platform, moving quality from "after-the-fact inspection" to "controlled processes and closed-loop improvement".

Book a Product Demo → Explore Core Modules

Document Control DCC IQC / IPQC / OQC NCR CAPA / 8D Complaints RMA Quality Traceability

QUALITY MANAGEMENT CENTER

Key Quality Indicators

Incoming Pass Rate

97%

In-process FPY

94%

Outgoing Pass Rate

99%

8D Closure Rate

81%

InspectionIncoming · Process · Outgoing

SPCCPK · WECO Rules

8DRoot Cause · Correct · Prevent

TraceabilityComplaint → Material Lot

Exception Closed Loop · NCR-2309-0016

DetectIsolateRoot CauseDisposeVerifyClose

IQC · Lot LOT-0928Failed, notifiedSent to NCR

Auto Linkage
Disposition → Notify → Close

Data Traceability
SN ⇄ Material ⇄ Parameters

12 Quality ModulesCovering the full quality management process

Auto-triggered InspectionReceipt and shipment plans drive inspection tasks

Closed-loop ExceptionsNCR, CAPA and 8D fully recorded

Traceable Quality DataProducts, materials, equipment, parameters linked

Quality Challenges

The challenge of quality management
goes beyond "recording inspection results"

Quality problems are rarely caused by a single step. When documents, inspections, exceptions and complaints are scattered across spreadsheets and systems, issues are hard to close and experience is hard to retain.

Uncontrolled Standards

Document versions get mixed up, old versions are not withdrawn, customer requirements are relayed by word of mouth, and the shop floor drifts from the latest standard.

Inspection Disconnected from Release

Results sit in spreadsheets while inventory and shipment still rely on manual confirmation, so uninspected or failed materials and products can slip through.

Exceptions Hard to Close

Nonconforming products, 8Ds and complaints are followed up by different people, making causes, actions, owners and verification results hard to track.

Scattered Data, Hard to Analyze

Yield, PPM, defect distribution and supplier performance must be compiled by hand, so trends and key issues are always found late.

INTEGRATED QUALITY PLATFORM

Linking standards, inspection, exceptions and analysis into one quality data chain

System documents govern execution, inspection data drives disposition, exceptions enter closed-loop improvement, and traceability and KPIs make quality searchable, analyzable and continuously improvable.

Quality System
DCC · Audit

Supplier Quality
SQM

Process Inspection
IQC · IPQC · OQC

Nonconformance
NCR

Improvement Loop
CAPA · 8D

Trace & Analysis
Trace · KPI

RockPlus QMS · Quality Data Core

Controlled Documents

Inspection Records

Defects

Exception Records

Trace Links

Quality Metrics

RockPlus MESSPIAOIICT / FCTX-RayLCRPDA / ClientERP Master Data

Core Modules

Twelve Core Modules

Modules follow the business logic of quality management. Deploy them all at once, or enable them in phases according to the maturity of your quality system.

01 / DCC

Document Control

Manage quality manuals, procedures, SOPs, WIs, inspection standards, drawings and specifications, with controlled changes and distribution.

Doc No. · Version · ECN/ECR · Effective Date · Approver · Old-version Recall

02 / CUSTOMER

Customer Quality

Capture customer standards, special requirements, quality agreements and limit samples, linked to products and inspection execution.

Customer Code · Product · CTQ · Acceptance Criteria · Special Requirements

03 / SQM

Supplier Quality

Manage supplier qualification, audits, grading, performance and exception improvement, turning incoming quality into supplier ratings.

AVL · Supplier Grade · PPM · SCAR · 8D · Audit Result

04 / IQC

Incoming Quality

Receipt registration automatically generates inspection tasks; inspect and judge by sampling scheme, with results driving inventory release.

PO · Part No. · Supplier · Lot · Date Code · Sample Qty · Defects · Disposition

05 / IPQC

In-process Quality

Combine first-article, patrol, point checks and online inspection to keep SMT, DIP, assembly and test processes under control.

Work Order · Line · Equipment · Operator · Solder Paste · Oven Profile · AOI/SPI · First Article · Patrol

06 / OQC

Finished Goods Quality

Shipment plans drive inspection tasks; release on completion and issue outgoing inspection reports, with customer templates and final inspection supported.

SN · Work Order · Customer · Sampling Scheme · Functional Test · Appearance · Packaging · Disposition

07 / NCR

Nonconformance Management

Log incoming, in-process and finished-goods nonconformances in one place, with isolation, rework, scrap and concession fully controlled.

NCR No. · Defect Code · Qty · Responsible Unit · Isolate · Rework · Scrap · Concession

08 / CAPA · 8D

CAPA and 8D

Drive problem analysis, correction and prevention through a structured process, and verify the effectiveness of actions.

5Why · Fishbone · Root Cause · Corrective · Preventive · Owner · Due Date · Verification

09 / RMA

Complaints and Returns

Manage customer complaints, returns and field failures, linked to traceability and failure analysis to drive 8D improvement.

Customer · Product · SN/Lot · Failure Mode · FA · 8D · Responsibility · Improvement

10 / TRACEABILITY

Quality Traceability

Products, work orders, materials, equipment, personnel and parameters linked end to end, with forward and backward tracing.

SN · PCB Lot · IC Date Code · Supplier Lot · Equipment · Program Version · Test Data

11 / AUDIT

Audit Management

Cover internal, customer, supplier and system audits, with findings linked to CAPA through to closure.

Audit Plan · Checklist · Finding · NC · CAPA · Closure Status

12 / KPI · BI

Quality KPI and Analytics

Consolidate yield, PPM, scrap and complaint data, and analyze by product, line, defect and supplier.

FPY · PPM · DPPM · Scrap Rate · Complaint Rate · Trend · Pareto · Supplier Ranking

Quality System

Quality System: Standards and Requirements with a Source and Under Control

Documents, customer requirements and audits form the input layer of the quality system. With standards managed in one place and changes traceable, execution has a basis.

Document Control DCC

Ensure each document has only one effective version, with new releases and old-version recalls fully traceable.

Quality manuals, procedures, SOPs, WIs, inspection standards, drawings and specifications
Document numbers, versions, effective dates and approval workflows
ECN / ECR change management and controlled distribution
Old-version recall records to prevent misuse of obsolete documents on the shop floor

Customer Quality

Turn customer requirements into structured system rules instead of leaving them in emails and agreements.

Maintain acceptance criteria and CTQ by customer and product
Centralized quality agreements and customer special requirements
Limit sample registration with validity control
Customer requirements linked to inspection items and outgoing report templates

Audit Management

From audit plan to issue closure, audit findings enter a unified improvement loop.

Internal, customer, supplier and system audits
Standardized audit plans and checklists
Finding and NC registration, tracked through linked CAPA
Visible closure status with automatic due-date reminders

Inspection & Process Quality

Inspection and Process Quality: Let Data Decide Conformance

Incoming, in-process and outgoing checkpoints share one checklist and sampling engine, and inspection results directly drive inventory release and station-pass decisions.

Inspection Engine

Auto-triggered Inspection,
Disposition Drives Release

Inspect on receipt, release on disposition: inspection is no longer an extra manual step but part of the business process.

Business actions such as material registration and shipment plans automatically generate inspection tasks and convert sampling schemes into sample quantities. Passed lots turn to available stock automatically, failures notify the relevant departments immediately, and special acceptance is managed as a separate disposition.

Supplier and Incoming MaterialQualification review; receipt registration generates inspection tasks

IQC Incoming InspectionInspect by sampling scheme; release if passed, notify if failed

First Article, Patrol and Point ChecksChecklists drive first-article, periodic patrol and production point checks

Online Testing and SPCEquipment results stored; CPK and WECO rules flag anomalies

OQC Outgoing InspectionDriven by shipment plans; release and issue inspection reports

IQC Incoming Inspection

Registration triggers inspection automatically, classified as exempt, sampling or full inspection, and switching between reduced, normal and tightened based on history.

First Article, Patrol and Point Checks

One "checklist, plan, task, record" engine covers first-article, periodic patrol and multiple types of production point checks.

SPC Statistical Process Control

Test data such as SPI is stored, with control charts, CPK and WECO rule detection, and recorded handling actions.

OQC and Final Inspection

Shipment plans enter the pending-inspection queue and release automatically on completion, with customer-format outgoing reports and final inspection scenarios supported.

Closed-loop Improvement

Closed-loop Exceptions: Every Quality Issue Gets a Result

From detection, isolation and disposition to root cause analysis and preventive verification, quality issues flow through one process, with owners, deadlines and results fully recorded.

01 / NCR

Nonconformance

Log defects and quantities for incoming, in-process and finished goods together, and carry out isolation, rework, scrap and concession.

02 / OCAP

Rapid Exception Response

Once raised, an exception goes through cause analysis, disposition, confirmation and approval filing, with field-level records.

03 / CAPA · 8D

Correction and Prevention

Use 5Why and fishbone to locate root causes, define corrective and preventive actions and verify effectiveness.

04 / SCAR

Supplier Improvement

Raise improvement requests to suppliers for incoming issues, track replies and corrections, and feed them into supplier performance.

05 / RMA

Complaints and Returns

Complaints link to product serial numbers, tying in traceability, failure analysis and 8D to clarify responsibility and improvement results.

Inspection Results Automatically Trigger Next Actions

Quality events do not rely on manual relay. Based on disposition results, the system automatically triggers notifications, containment and records, so issues enter handling the moment they are found.

IQC FailureInstant email to purchasing and SQE, with option to move into NCR

In-process DefectLog the defect; proceed to repair, re-judgment or scrap

Scrap DispositionAutomatically generates a scrap request pending submission

SPC AnomalyWECO rules detect trend anomalies; actions are recorded

Customer ComplaintTrace incoming lots and process test data by serial number

Traceability

Quality Traceability: From Complaint to Root Cause Fast

Products, work orders, materials, equipment, personnel and parameters are linked through barcodes, so the impact scope of a quality issue can be pinned down within minutes.

Operations and Work Orders

Rebuild the full station-pass trail by SN, including work order, operation, time, results and operator records.

Materials and Lots

Link PCB Lot, IC Date Code and supplier Lot, and trace from a material lot back to the affected products.

Equipment and Programs

Record the equipment, fixtures, program versions and environmental data passed through, supporting process and equipment cause analysis.

Test and Inspection Data

ICT, FCT, SPI, AOI, X-Ray and other test parameters are stored with each product, and raw data is available on demand.

Forward Tracing · Full Chain from Product

SN / LotWork Order and OperationEquipment / ProgramIncoming LotTest Data

When a customer reports a serial number, you can view its production process, the materials used and the raw parameters of every inspection.

Backward Tracing · Impact from Issue

Material Lot / DefectProducts UsedWork OrdersShipment DestinationsContainment

When incoming material or a process has a problem, quickly pinpoint the affected products and customers to narrow the recall and isolation scope.

Quality KPI & BI

Quality KPI and Analytics

Quality data is consolidated automatically, no longer dependent on month-end manual statistics, so managers can see trends, key issues and responsible parties at any time.

FPY · YIELD

Yield and FPY

Show FPY and yield trends by day, week and month, with FTQ alerts supported.

PPM · DPPM

Defect Rate Metrics

Consolidate incoming PPM, outgoing DPPM, scrap rate and complaint rate, with target comparison.

PARETO

Multi-dimensional Defect Analysis

Analyze by product, line, operation, equipment and defect code; Pareto charts point straight at key issues.

RANKING

Supplier and Responsibility Ranking

Rank by supplier, responsible unit and exception type, providing a basis for evaluation and improvement.

Data Collection & Control

Test Data Collection and Process Control

Test equipment data flows automatically into the quality system and serves as the basis for station-pass release, forming a real-time "quality firewall".

EQUIPMENT

Direct Test Equipment Connection

Connect SPI, AOI, ICT, FCT, X-Ray, LCR and various reliability test equipment, collecting results automatically.

INTERLOCK

Station-pass Quality Control

Block upstream NG, lock the line when challenge samples are untested, and forbid pass-through with missing test records, stopping nonconformance before it moves on.

FTQ

First-pass Yield Monitoring

Monitor first-pass yield at ICT, AOI and other stages in real time, with timely alerts when it falls below threshold.

Test Data Archiving

Archive large volumes of test data long term with efficient queries, meeting retrieval needs for traceability and failure analysis.

Application

Typical Application Scenarios

Suited to manufacturers with many product types, strict customer audits and high demands on process quality and traceability.

Electronics Manufacturing / EMS

Inspection across incoming material, SMT, assembly, test and shipment, with defect data building the basis for continuous improvement.

Automotive Electronics

Meets GP12, WECO, OCAP and customer audit requirements, with audit and traceability records available on demand.

Supply Chain Quality Collaboration

From qualification and incoming inspection to SCAR and performance evaluation, forming a closed loop for supplier quality management.

Complaint Response and Improvement

When a complaint arrives, traceability, 8D analysis and action verification flow in one go, shortening response time.

FAQ

Common questions about QMS concepts, exception closed-loop management and complaint traceability.

What is a QMS quality management system? How does it differ from MES and LIMS?

QMS manages quality activities across the whole enterprise, typically covering IQC, IPQC, OQC, nonconforming products, SPC, NCR, CAPA, 8D and customer complaints. MES focuses on production execution and LIMS on laboratory testing and analysis, while QMS brings incoming, in-process, finished-product and quality exception data into one unified quality management closed loop.

How does QMS achieve closed-loop management of quality exceptions?

QMS turns problems found during inspection into quality exception records and tracks them through NCR, root cause analysis, ownership, improvement actions, CAPA or 8D processes. By linking inspection results, exception handling and improvement outcomes, quality problems no longer stay buried in spreadsheets or emails: every issue has a record and every action has follow-up.

How does QMS achieve product traceability and customer complaint analysis?

QMS builds quality records by combining products, lots, inspection results, nonconformance records and production traceability data. When a customer complaint or a lot quality issue occurs, MES work orders, SNs, materials and process records can be used to scope the impact, and the complaint, root cause analysis, corrective actions and verification results form a complete quality closed loop.

Make Every Inspection the Basis for the Next Quality Improvement

Unify standards, inspection, exceptions and analysis to build a quality closed loop from issue detection to verified improvement.

Book a Product Demo →

RockPlus QMS

Quality Management System

Key Quality Indicators

Exception Closed Loop · NCR-2309-0016

The challenge of quality managementgoes beyond "recording inspection results"

Uncontrolled Standards

Inspection Disconnected from Release

Exceptions Hard to Close

Scattered Data, Hard to Analyze

Linking standards, inspection, exceptions and analysis into one quality data chain

Twelve Core Modules

Document Control

Customer Quality

Supplier Quality

Incoming Quality

In-process Quality

Finished Goods Quality

Nonconformance Management

CAPA and 8D

Complaints and Returns

Quality Traceability

Audit Management

Quality KPI and Analytics

Quality System: Standards and Requirements with a Source and Under Control

Document Control DCC

Customer Quality

Audit Management

Inspection and Process Quality: Let Data Decide Conformance

Auto-triggered Inspection,Disposition Drives Release

IQC Incoming Inspection

First Article, Patrol and Point Checks

SPC Statistical Process Control

OQC and Final Inspection

Closed-loop Exceptions: Every Quality Issue Gets a Result

Nonconformance

Rapid Exception Response

Correction and Prevention

Supplier Improvement

Complaints and Returns

Inspection Results Automatically Trigger Next Actions

Quality Traceability: From Complaint to Root Cause Fast

Operations and Work Orders

Materials and Lots

Equipment and Programs

Test and Inspection Data

Forward Tracing · Full Chain from Product

Backward Tracing · Impact from Issue

Quality KPI and Analytics

Yield and FPY

Defect Rate Metrics

Multi-dimensional Defect Analysis

Supplier and Responsibility Ranking

Test Data Collection and Process Control

Direct Test Equipment Connection

Station-pass Quality Control

First-pass Yield Monitoring

Test Data Archiving

Typical Application Scenarios

Electronics Manufacturing / EMS

Automotive Electronics

Supply Chain Quality Collaboration

Complaint Response and Improvement

Related Products

FAQ

Make Every Inspection the Basis for the Next Quality Improvement

Hotline

The challenge of quality management
goes beyond "recording inspection results"

Auto-triggered Inspection,
Disposition Drives Release